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FCA — Fleet Care Assist 24x7

All services

Everything your fleet needs. One partner.

14 integrated services across emergency response, fleet operations, healthcare mobility and leasing — coordinated by one accountable team.

Emergency & Roadside

01

24x7 Roadside Assistance

Breakdown, anywhere on the route — help is coordinated within minutes, not hours.

The problem: A breakdown on the road stalls deliveries, staff and patients, and every extra hour costs money and trust.

Corporate fleetsLogistics & transportHealthcare fleets
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What FCA does

  • 24×7 breakdown coordination from a central dispatch desk
  • On-road emergency support for cars, commercial vehicles and ambulances
  • Remote technical troubleshooting to fix minor issues without a tow
  • Nearest-partner dispatch across our Pan-India service network
  • Live status updates to the vehicle owner or fleet manager
  • Escalation to towing or repair when on-site fix isn't possible

Deliverables

Dispatch confirmation · Partner ETA · Resolution summary · Incident log for MIS

02

Emergency Towing

When a vehicle can't be fixed on the spot, we get it moved — safely and fast.

The problem: Arranging a reliable tow at short notice, especially across state lines, is one of the hardest parts of fleet operations.

Fleet & transport operationsInsurance-linked recoveriesCorporate fleets
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What FCA does

  • Towing arrangement through our verified partner network
  • Accident vehicle recovery from the incident site
  • Long-distance and multi-city towing coordination
  • Coordination with local police/authorities where required
  • Vehicle handover documentation at destination
  • Priority handling for ambulances and time-critical vehicles

Deliverables

Tow confirmation & partner details · Recovery timeline · Handover documentation

09

Accident Vehicle Repair & Claims

From accident site to insurance settlement — coordinated, not chased.

The problem: Post-accident coordination between garages, surveyors and insurers is slow and easy to lose track of.

Corporate fleetsInsurance-linked fleets
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What FCA does

  • Accident vehicle coordination from the incident site
  • Insurance documentation support
  • Garage coordination for estimates and repair
  • Repair progress tracking
  • Claim status follow-up
  • Final quality check before vehicle release

Deliverables

Claim documentation pack · Repair status updates · Release inspection report

Fleet O&M

03

Repair & Maintenance

Fewer surprise breakdowns — because maintenance is planned, not reactive.

The problem: Reactive repairs are expensive and unpredictable; without a plan, fleets lose uptime to avoidable failures.

Corporate fleetsHealthcare fleetsIndustrial fleets
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What FCA does

  • Scheduled servicing aligned to manufacturer and usage cycles
  • Preventive maintenance planning to cut breakdown frequency
  • Major repair coordination with verified garages and workshops
  • Vehicle fitness support ahead of inspections and renewals
  • Parts and service quality tracking
  • Cost and turnaround tracking per vehicle

Deliverables

Maintenance calendar · Service records · Fitness readiness report

04

Fleet Operations & Management

One team managing maintenance, workshops and vendors so you don't have to.

The problem: Running a fleet well means juggling workshops, vendors, schedules and costs at once — most teams don't have the bandwidth.

Corporate fleetsLogistics & transportIndustrial fleets
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What FCA does

  • End-to-end maintenance planning across the fleet
  • Workshop management and quality oversight
  • Vendor development and performance management
  • KPI monitoring for uptime, cost and turnaround
  • Standard operating procedures for daily fleet operations
  • Escalation handling for operational issues

Deliverables

Fleet operations plan · Vendor scorecard · Monthly KPI review

10

Fleet Analytics & MIS

See your fleet clearly — uptime, cost and vendor performance in one report.

The problem: Without consolidated data, fleet decisions get made on gut feel instead of numbers.

Corporate fleetsLeasing companies & OEMsLogistics & transport
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What FCA does

  • Data-driven fleet performance insights
  • KPI dashboards for uptime, cost and SLA adherence
  • Power BI reporting for management review
  • Vendor and workshop performance tracking
  • Cost-per-km and downtime analysis
  • Custom reporting cadence (weekly/monthly)

Deliverables

MIS dashboard · Power BI report · Periodic performance review

11

Vehicle Inspection & Audits

Know a vehicle's real condition before it costs you — on the road or on paper.

The problem: Unclear vehicle condition creates safety risk, compliance gaps and bad purchase decisions.

Corporate fleetsLeasing companies & OEMsGovernment & PSU
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What FCA does

  • Safety compliance checks against regulatory norms
  • Pre-purchase inspections for used or leased vehicles
  • Fleet health audits across the vehicle lifecycle
  • Fitness certification support
  • Documented inspection reports with photos
  • Corrective action tracking

Deliverables

Inspection report · Compliance checklist · Corrective action plan

Healthcare Mobility

05

Ambulance Fleet Operations

Ambulances that are ready when a patient needs them — set up and run for you.

The problem: Keeping an ambulance fleet deployment-ready around the clock needs dedicated operational discipline most hospitals can't build in-house.

HospitalsDiagnostic chainsCorporate health programmes
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What FCA does

  • Ambulance fleet setup from the ground up
  • Deployment planning across sites and shifts
  • Operations process design for dispatch and turnaround
  • Fleet readiness management — fuel, equipment, cleanliness checks
  • Driver and crew coordination
  • Incident and trip reporting

Deliverables

Deployment plan · Readiness checklist · Trip & incident reports

06

OHC Setup Support

Occupational Health Centre mobility, handled — from ambulance to reporting.

The problem: Industrial and corporate OHCs need ambulance coverage and vendor coordination without adding that as another internal function.

Industrial sitesCorporate OHCs
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What FCA does

  • Ambulance deployment for OHC sites
  • Fleet management systems for OHC vehicles
  • Vendor coordination for maintenance and consumables
  • Healthcare transport planning for site emergencies
  • Compliance-aligned documentation
  • Ongoing readiness monitoring

Deliverables

OHC mobility plan · Vendor list & SLAs · Readiness reports

13

Training & Certification

First Aid, BLS and ALS training that gets your teams genuinely response-ready.

The problem: Corporate, healthcare and industrial teams are often first on scene in an emergency but rarely trained for it.

HospitalsCorporate teamsIndustrial sites
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What FCA does

  • First Aid training for corporate and industrial teams
  • BLS (Basic Life Support) certification programmes
  • ALS (Advanced Life Support) training for healthcare staff
  • On-site batches scheduled around your operations
  • Refresher programmes to keep certification current
  • Assessment and certification tracking

Deliverables

Training schedule · Certification records · Refresher plan

Leasing, Manpower & Transport

07

Manpower Solutions

Drivers, supervisors and healthcare staff you can trust with your vehicles and patients.

The problem: Finding, vetting and managing reliable drivers, EMTs and fleet supervisors is a constant operational drain.

Corporate fleetsHospitalsIndustrial sites
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What FCA does

  • Driver recruitment and verification
  • Fleet supervisor hiring
  • Operations manpower for depots and workshops
  • Healthcare staffing — EMTs and support crew
  • Onboarding and documentation support
  • Replacement and backup planning

Deliverables

Candidate shortlist · Verification records · Deployment schedule

08

Vehicle Leasing Services

The right vehicle, for the right duration, without the capital lock-in.

The problem: Owning every vehicle a fleet needs ties up capital and creates maintenance overhead that leasing can avoid.

Corporate fleetsHospitalsLeasing companies & OEMs
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What FCA does

  • Short and long-term leasing options
  • Ambulance lease support for healthcare operators
  • Corporate fleet leasing programmes
  • Breakdown replacement vehicles to avoid downtime
  • Lease documentation and renewal tracking
  • Vehicle condition and handover checks

Deliverables

Lease proposal · Vehicle handover checklist · Renewal calendar

12

Multi-State Operations

One partner coordinating your fleet across every state you operate in.

The problem: Multi-location fleets need consistent service quality across states with very different local vendor networks.

Corporate fleetsLogistics & transportGovernment & PSU
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What FCA does

  • Pan-India network coordination
  • Operational coordination across multiple locations
  • Service-partner network management by state/city
  • Standardised SOPs across geographies
  • Centralised escalation and reporting
  • Local compliance awareness by state

Deliverables

Multi-state coverage map · Standard SOP pack · Consolidated reporting

14

Premium Cab Facility

Executive and employee transport that reflects on your brand, every trip.

The problem: Ad-hoc cab arrangements are inconsistent, hard to bill, and don't scale with growing teams.

CorporateHospitalsExecutive transport
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What FCA does

  • Executive and airport transport
  • Employee transport programmes
  • Verified, background-checked drivers
  • Corporate billing and consolidated invoicing
  • 24×7 dispatch support
  • Trip tracking and reporting

Deliverables

Transport programme plan · Consolidated invoice · Trip reports

Multiple vendors vs. FCA — one partner

What you needMultiple vendorsFCA — single point
Breakdown to repair Separate calls, separate follow-ups One dispatch, one report
Fleet + ambulance + staffing 3+ vendors, inconsistent SLAs One accountable partner
Reporting Manual, inconsistent formats Consolidated MIS & Power BI
Multi-state coverage Different partner per state Coordinated Pan-India network
24x7 Roadside AssistanceEmergency TowingRepair & MaintenanceFleet Operations & ManagementAmbulance Fleet OperationsOHC Setup SupportManpower SolutionsVehicle Leasing ServicesAccident Vehicle Repair & ClaimsFleet Analytics & MISVehicle Inspection & AuditsMulti-State OperationsTraining & CertificationPremium Cab Facility24x7 Roadside AssistanceEmergency TowingRepair & MaintenanceFleet Operations & ManagementAmbulance Fleet OperationsOHC Setup SupportManpower SolutionsVehicle Leasing ServicesAccident Vehicle Repair & ClaimsFleet Analytics & MISVehicle Inspection & AuditsMulti-State OperationsTraining & CertificationPremium Cab Facility

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